paulas247@yahoo.com
10-06-2009, 09:13 PM
Unfortunately, I am a current student at Kaplan University's online program. I am taking the Criminal Justice program trying to get my bachelor's. What I am getting is a really bad headache.
The financial aid department there is so unprofessional, it is unreal. They cancel your Pell Grants without your knowledge just to begin with. It took me over a YEAR to get my financial aid rep to call me back...yes I said a year. They gave me another one, and she is no better. I email her my concerns, she emails me back to call her. I call her, she does not return my calls.
The financial aid department there covers each others tail, because, if you ask for a supervisor, nobody knows any names and is unwilling to escalate the issue.
Kaplan University is the biggest mistake I ever made. I enrolled and am now in debt more than 20,000. If I continue, I still have a year to go and have to endure the ignorant people at Kaplan...but, if I withdraw I only have 94 credits that I found out won't transfer anywhere plus the debt.
I don't recommend this online rip-off to anyone. Please, do yourself a favor and attend on campus. Don't be stupid like me.
The financial aid department there is so unprofessional, it is unreal. They cancel your Pell Grants without your knowledge just to begin with. It took me over a YEAR to get my financial aid rep to call me back...yes I said a year. They gave me another one, and she is no better. I email her my concerns, she emails me back to call her. I call her, she does not return my calls.
The financial aid department there covers each others tail, because, if you ask for a supervisor, nobody knows any names and is unwilling to escalate the issue.
Kaplan University is the biggest mistake I ever made. I enrolled and am now in debt more than 20,000. If I continue, I still have a year to go and have to endure the ignorant people at Kaplan...but, if I withdraw I only have 94 credits that I found out won't transfer anywhere plus the debt.
I don't recommend this online rip-off to anyone. Please, do yourself a favor and attend on campus. Don't be stupid like me.