Originally Posted by leonette

Hi ..
I just recently withdrew from Kaplan .. It was a nightmare . The online class flexibility is a farce , there is no flexibility Your academic advisor enrolls you in classes. The time to be in class is fixed , no if ands or buts.. The biggest nightmare was trying to talk to my academic or financial advisors . I shudder remembering the hours on the phone , being placed on hold , hung up on , transferred to voice mail boxes only to hear "the person you are attempting to contact does not subscribe to this mailbox" . I got that message several times . Student support proved as useless . Finally out of desperation and at the risk of losing a significant amount of money I called the corporate office (found on-line) to get an address to send my "written" letter about my loan disbursment so I could cancel it . Absolutely no one else would give me the right address to send the request to. Would I recommend Kaplan NOOOOOOOOO. One of my co-workers attended Kaplan at the same time as I was enrolled . Her experience was worse than mine .. She has decided to go back to UOP where she can at least talk with her advisors and get direction when needed . If anyone out there is currently enrolled at Kaplan and wanting to withdraw from the next term beware beware beware ... don't log in to classes if your advisor tells you to, then you owe for the class .. stay strong keep calling and emailing that you want to withdraw from classes .. you may get emails and calls telling you log in to class but if you do then you become financially liable. So hang in there eventually they will get the message you are not continuing your education at Kaplan and are not stupid enough to log in .